Consumer Rescue - Fiascos and Fixes!
WEBSep 9, 2024 — Consumer reporter and ombudsman. September 23, 2024. If you arrive in a foreign country without a valid passport in your hand, you’re going back home. That’s guaranteed. But sometimes, that’s not all that happens, unfortunately. Here’s how a simple passport mistake landed one female solo traveler with vacation dreams in a Mexican jail ...
Ask our consumer advocacy team for help - Consumer Rescue
WEBIf you have a problem with a company and cannot resolve it on your own, you can ask our consumer advocacy team for help, and we’ll investigate. Our team’s mediation services are always free of charge. Dwayne and Michelle are seasoned consumer advocates who have resolved thousands of complaints since 2016. They are always here, ready to ...
About Consumer Rescue
WEBIrene Rawlings is a senior editor for Consumer Rescue. She is an accomplished freelance journalist and writes for LM (Luxury Magazine), Saturday Evening Post, Art & Antiques, Hemispheres, AFAR online, National Geographic Traveler, WSJ, and O, the Oprah Magazine. Irene is the author of 4 books, including Sisters on the Fly about women, …
Vantage Travel is bankrupt. Here’s what customers need to know
WEBJul 16, 2023 — *Update 8/20/23: Vantage Travel is sold. Here’s what that means to customers. Update 11/27/23: The deadline to submit a notice of claim (410) to the bankruptcy court is Dec. 1, 2023. Make sure to file electronically via Stretto before that date if you were owed a refund at the time Vantage Travel filed for bankruptcy.. Update: …
Ultimate Guides for Consumers - Consumer Rescue
WEBJun 5, 2024 — Ultimate Guides for Consumers. Consumer Rescue publishes a variety of guides to help our readers navigate common situations. These guides are based on some of the most frequently asked questions our team receives and …
Zelle scams are on the rise. Could you fall for this one?
WEBJul 23, 2023 — Consumer reporter and ombudsman. July 23, 2023. All types of Zelle scams are reported to the Consumer Rescue advocacy team every week. Blindsided victims reach out to us, minutes too late – after they’ve sent their cash to cunning thieves through the instant money transfer app. And although Zelle scams are a common theme with …
From despair to victory: How we recovered $93,500 in refunds for ...
WEBDec 31, 2023 — Consumer Rescue had a bonanza of refund wins for Vantage Travel customers as we sprinted to this year’s finish line. Since early November, our advocacy team has retrieved nearly $100,000 for victims of the Vantage Travel bankruptcy.
Michelle Couch-Friedman -- Consumer reporter and ombudsman
WEBSep 23, 2024 — Michelle Couch-Friedman is the founder and CEO of Consumer Rescue. She's a dedicated investigative consumer reporter and caring advocate focusing heavily on travel-related issues and is the ombudsman columnist for The Points Guy. She also is a contributing author at Fodor's Travel. Her expert guidance has been cited in Consumer …
Credit card disputes: Everything you need to know before you file …
WEBJul 25, 2022 — The Fair Credit Billing Act (FCBA) allows credit card users to dispute charges that involve billing errors and fraud. It also covers services and products not provided as agreed upon. Understanding the types of problems covered by the FCBA is an important part of correctly using a chargeback.
News and Alerts - Consumer Rescue
WEBAug 19, 2024 — December 31, 2023 by Michelle Couch-Friedman. Consumer Rescue had a bonanza of wins for Vantage Travel customers as we sprinted to this year’s finish line. Since early November, our advocacy team has retrieved nearly $100,000 for victims of the Vantage Travel bankruptcy. Here’s some good consumer news to end 2023.