A BUNGLING crew member activated a jet’s emergency slide by mistake, putting it out of service and delaying hundreds of ...

An Airbus A321 was grounded, and the flight from London Heathrow to Brussels was delayed after a crew error. Unbelievably, ...

A flight attendant has named the five types of passengers who are the most annoying and inconsiderate - and it seems there ...

A BA flight attendant has revealed her top tips for nervous flyers including the "best" drink that she swears by.

The innovative software doesn't just keep track of luggage mishaps; it also informs cabin crew if any travellers are at risk ...

Angel told Newsweek: "Some people are really nice about it, and some people are rude and start making comments." ...

Meet Will, 24, cabin crew for British Airways based at London Heathrow Airport. Find out more about how he uses Spanish in his role. Part of our Bitesize world of work series. Will flies long and ...

To receive full access to Campaign's content including: Unrestricted access to all The Information and The Knowledge content Access to Campaign's in-depth features and coveted reports including ...

British Airways is set to offer passengers a unique experience by addressing issues that typically occur at their destination ...

The move is aimed at making issues easier for people to resolve - although it could mean flights are disturbed ...