‘British Airways left us stranded in a foreign country – then billed us £4,000’
When Pauline Hope and Michael Cole booked a one-week stay in Tobago with British Airways Holidays they were told it would be ...
The Stage8dOpinion
What could theatre learn from British Airways' controversial changes to its loyalty programme?
Richard Jordan discusses customer loyalty and whether or not it is still deemed essential to success and upholding reputation ...
Yahoo News21d
Passenger turfed off British Airways Christmas flight at Gatwick as airline gets passport rules wrong again
Sunny skies and a Mediterranean breeze: that was what awaited holidaymakers aboard British Airways flight 2616 from London Gatwick to Malta two days before Christmas. Among them was Sue Heath, 64, ...
Skift17d
5 Lessons from British Airways' Controversial Loyalty Program Changes
British Airways has introduced major changes to its ... In Britain, the period between Christmas and New Year is usually a sleepy one. With many on vacation until early January, it's a curious ...