Whether you manage a website, web app or mobile app, you'll need to consider the different voice recognition solutions with ...

IVA can do a lot more — but will it make a difference? Learn everything you need to know about IVA vs IVR to make an informed ...

If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how ...

Vapi has rasied $20 million of Series A funding as it seeks to commercialise its artificial intelligence-powered voice agent ...

We’re all familiar with IVRS systems that let you access information using a touch-tone telephone. [Achu Wilso] built his own version which uses a cellphone, microcontroller, and computer.

As the technology matures, totally synthetic voices sound more natural. Interactive voice response systems may provide personalized information for callers by providing access to databases (see IVR).

A deep learning scientist whose last startup was acquired by Snap to build its My AI chatbot has raised seed funding for his ...