TRAI has been sending out SMSes clarifying that the authority doesn’t send messages or calls. However, now fraudsters have ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

TWO AI, an AI startup backed by Jio has launched a sophisticated voice-to-voice AI model called Sutra HiFi. Leveraging a Dual ...

Pretty straightforward, right? Your Interactive Voice Response (IVR) system collects information and passes the call to your Automatic Call Distributor (ACD), which passes your call to an appropriate ...

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,350 U.S. hospitals and 325,000 ...

The exhibit opens on Nov. 1 in the museum’s new 46-seat Alan and Halina Zimm Theater of Remembrance, which was built specifically to feature the unusual interactive display ... of the Holocaust as a ...

production company Formosa Interactive (which handles some voice acting for Genshin Impact), and SAG-AFTRA for more clarity. McGuire declined to comment, and we’ve not yet received a response ...

Kevin Zavaglia took his first job with Verizon in 1994 as a junior sales associate, back when the company was still Bell Atlantic. Flash forward 30 years, and Zavaglia has spent nearly his entire ...

According to this information, 8×8 pricing starts at $24 per user, per month for its entry-level X2 plan. The VoIP provider ...

The HR agency has developed contingencies if there is a surge of customer experience requests during the Postal Service Health Benefits System’s first open season, but a new report claims that those ...