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Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s decision to lock up products after reporting a 52% increase in stolen inventory has backfired, according to multiple reports.
Walgreens Admits What Many Already Suspected About Anti-Theft Measures
In an earnings call, executive Tim Wentworth conceded that locking products up might not be the best move for boosting sales.
Walgreens CEO admits anti-theft measures ‘largely ineffective’: ‘When you lock things up, you don’t sell as many of them’
The top executive at Walgreens lamented the loss of sales from putting items like toothpaste behind lock and key to crack down on rampant shoplifting that has plagued pharmacy chains around the country.
Walgreens CEO says locking up products hurt sales
The CEO of Walgreens suggested that placing their products under lock and key may have actually backfired. "When you lock things up … you don't sell as many of them," he said. Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales,
1d
on MSN
Walgreens CEO admits anti-theft measures hurt sales: ‘When you lock things up, you don’t sell as many of them’
The top executive at Walgreens lamented the loss of sales from putting items like toothpaste behind lock and key to crack ...
19h
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
36m
Walgreens Regrets Replacing Fridge Doors With Smart Screens, Creating Techno-Dystopia Vibes
Turns out putting everything behind locked glass and ad-covered screens does not create a welcoming shopping environment.
justthenews
20h
Walgreens CEO says locking up merchandise harmed sales
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...
1d
on MSN
Walgreens CEO: Stopping shoplifting is a "hand-to-hand combat battle"
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
21h
on MSN
Walgreens says locking up products from shoplifters hurt sales
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
Modern Healthcare
6d
Walgreens targets PBM contracts, moves ahead with VillageMD sale
Walgreens' sale of its majority stake in primary and multispecialty care provider VillageMD is underway, CEO Tim Wentworth ...
3d
Walgreens Pharmacy Strength And CEO Comments Toss Cold Water On Private Equity Deal
Walgreens improving pharmacy business and comments from the company’s CEO are convincing Wall Street that the drugstore won't ...
5h
Walgreens closing 5 stores on South and West sides
Walgreens will close five Chicago stores next month, part of the Deerfield-based pharmacy chain’s plan to shutter 1,200 ...
6h
Walgreens Says Locking Up Products Has Hurt Sales
The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The ...
Newser on MSN
8h
Walgreens: We Accidentally Proved Locks Are a Dumb Idea
Consider it a simple economic truth, one that ordinary Americans evidently knew long before CEOs: "When you lock things up ..
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