Two guitars belonging to a gospel band were lost on a flight from London to Paris. One arrived late, the other ended up ...

Those competitors would stand a better chance if aviation were a properly liberalised market, in which agile challengers ...

When politician Nigel Evans - ex Deputy Speaker of the House of Commons - offered to write about the British Airways ...

When Pauline Hope and Michael Cole booked a one-week stay in Tobago with British Airways Holidays they were told it would be ...

While much of the market focus will be on US president-elect Donald Trump's return to the White House in the coming week, there are still a number of companies reporting as earnings season gets into ...

Richard Jordan discusses customer loyalty and whether or not it is still deemed essential to success and upholding reputation ...

The economic storm facing Chancellor Rachel Reeves showed few signs of easing today after the pound lost further ground ...

IAG shares dropped 3.5% early on, with easyJet (LON: EZJ) PLC also among the FTSE 100’s fallers as rivals Wizz Air Holdings ...

Frequent flyers were not slow to criticise British Airways’ announcement last week that it was dramatically changing its loyalty programme from April 1. Put simply, points will no longer be ...

British Airways has introduced major changes to its ... In Britain, the period between Christmas and New Year is usually a sleepy one. With many on vacation until early January, it's a curious ...

Google Trends has shown a significant increase in searches for 'how to upgrade flight' and 'flight upgrade', with an increase of 207% and 146% respectively this year. This surge has led these ...

British Airways is set to launch major changes to its loyalty programme – and there has been a dramatic reaction. Flyers have called it a 'kick in the teeth', 'totally stupid' and a 'betrayal'.