John Nica, 40, claimed staff left him with "rusty water" dripping directly onto his head from a leaking air conditioning unit ...

When Pauline Hope and Michael Cole booked a one-week stay in Tobago with British Airways Holidays they were told it would be ...

Last year, a Bucharest, Romania-bound flight was grounded in London just before takeoff after the captain activated his jet’s ...

British Airways is set to offer passengers a unique experience by addressing issues that typically occur at their destination ...

The move is aimed at making issues easier for people to resolve - although it could mean flights are disturbed ...

A second person has died after their car was struck by a falling tree as Storm Eowyn battered the UK with hurricane-force ...

Pop quiz: how many British airlines fly to the world’s second largest economy and how many cities in that country do these ...

Germany's Lufthansa announced on Friday that it has taken the first step towards a takeover of Italy's state-owned ITA ...

I felt very humble and embarrassed that I had messed up.” In fact, British Airways ground staff at Gatwick had once again messed up by denying boarding to a properly documented passenger.

A British Airways passenger plane was struck by lightning while parked at the international airport in Guarulhos, São Paulo, ...